INQAAHE Forum 2022
Sustainable Quality Assurance: Optimizing Synergies between Artificial and Human Intelligence

June 7, 2022 at 14:30 Mexico City time


Role play and scenario-based learning have been proven to facilitate a student-directed approach to learning with a high level of engagement and interaction within the learner group. This approach will allow all players within the QA system – QA organizations, HEIs, QA service providers – to get a better understanding of the other roles within the system and work collaboratively to identify where and how people can be developed.

Participants will be assigned roles with a short profile of that role within the QA organization and will assume that role during the scenarios (at least three). The various roles will encompass those of a QA organization at the institutional, professional and specialized levels and can be applied in an autonomous or government-directed structure.

Presented by:

Kimberlee Moore

Ms. Kimberlee Moore is the Director of Accreditation for the Council on Academic Accreditation in Audiology and Speech-Language Pathology (CAA) of the American Speech-Language-Hearing Association. She serves as the chief accreditation officer, providing strategic leadership to the Council and overseeing the quality assurance processes for over 350 graduate programs in audiology and speech-language pathology. Ms. Moore is currently pursuing a Doctor of Education degree from the University of Liverpool, UK. She holds a Master of Public Policy degree from the University of Maryland-College Park, USA, a Postgraduate Certificate in Business Administration from the Georgetown University School of Continuing Studies, USA, and a Bachelor of Arts degree from the University of Georgia, USA.

Nga Phan

Nga Phan serves as an Executive Director for Institutional Research and Assessment at the University of St. Augustine for Health Sciences, a graduate-level health sciences institution. She oversees the Office of Institutional Research and Assessment for five campuses in California, Florida, and Texas. Ms. Phan holds a Master of Sciences in Statistics from San Diego State University, USA, and a Bachelor of Sciences in Applied Mathematics from University of California, Riverside, USA.


Perliter Walters-Gilliam

As a higher education accreditation professional, Perliter Walters-Gilliam has almost 15 years of experience developing accreditation standards, evaluating institutional compliance, assuring quality measurements, and monitoring accreditation regulation. She previously served as the Vice President of Accreditation at an institutional accrediting body where she was responsible for all critical functions pertaining to accreditation. She has conducted almost 300 institutional reviews to various types of colleges, private universities, and independent institutions within the US as well as evaluation and consultations in over 10 countries in Europe, Asia, Latin America, and the Caribbean. She holds an MBA from the Robert Smith School of Business at the University of Maryland, College Park and double undergraduate degrees in International Business and Spanish from SUNY Plattsburgh.


INQAAHE Forum 2022 is sponsored by uPlanner (silver category), SUMADI (silver category) and Santander (gold category).